Yoga Eco Lodge

ManabĂ­, Ecuador

Your host to a successful Yoga and Surf Retreat

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Terms and Conditions

 

Contract Conditions

Booking of any of the programs or services in this website means a full acceptance of these General Conditions that automatically will be incorporated into the contract, without requiring the written transcript of it. In this Website it is indicated the duration, itinerary, prices and extras, minimum and inclusive group travel. Additional information and any changes will be communicated to the customers along with the written itinerary, which, together with the General Conditions, act as the final contract.

 

Organization

The technical organization of these trips is provided by Yoga Eco Lodge located in ManabĂ­, Ecuador, in collaboration with neighboring travel suppliers.

 

Website

Yoga Eco Lodge may unilaterally change without notice, whenever it deems appropriate, the structure and Website design, as well as modify or eliminate services, content and conditions of access and / or use of the Website.

 

Content of the Website

It is not allowed the reproduction, distribution or modification of text, photographs or any graphics and sound files without express written permission of Yoga Eco Lodge.

 

Prices

Prices are quoted in USD. The package price does not include: plane ticket, visas, airport taxes, and / or entry and exit rates, vaccination certificates, "extras" such as coffees, wines, spirits, mineral water, special diets - even in cases full board or half board, unless expressly agreed otherwise in the contract - washing and ironing clothes optional hotel services, and in general, any other service not specifically listed in "The trip price includes" or not stating specifically detailed in the program / offer, the contract or the documentation provided to client.

 

The price may be increased for the following reasons:

 

A strong fluctuation of the currency (USD$)

 

An unexpected increase or imposition of new taxes

 

A sharp increase in fuel prices

 

The availability on room category offered in the programs

 

Prices are not guaranteed until the total amount of the invoice has been paid for in full and issued, and are subject to change at any time until then.

Yoga Eco Lodge reserves the right to review the prices of the programs offered up to 20 days before the arrival of participants to Ecuador.

 

 

Ground Transportation

Transport and excursions are made in private vehicles with air conditioning except in those programs which by its nature is not possible and are Jeep 4x4 vehicles.

 

All programs include transportation between airports and hotels in air-conditioned vehicle without necessarily being assisted by local English speaking staff. Sometimes these transfers may be made by the vehicles of the hotels themselves.

 

Hotels

To ensure the hotel spaces and rooms, reservations must be made at least one month in advance with all the possible specifications (type of room, customer name, number of beds, etc.) Cancellations must be made with three weeks in advance to apply the relevant cancellation fee.

 

Guides

If you include guides in your visit and program in Ecuador, they will be English-speaking. If you wish to have a guide that speaks a different language you must request in advance and extra charges may be applied.

 

Luggage

Yoga Eco Lodge is not responsible for any loss or damage during travel or transportation.

 

Reservations and confirmations

Reservations must be conducted by email accompanying the same as many data as possible. Customer name (as presented in the passport), arrival and departure date, as well as type of beds.

 

To book rooms and other services a deposit of 30% of the total amount must be done unless certain supplier requests a different anticipated amount or percentage.  No reservation will be done until this deposit is not formalized. The rest of the payment will be done at least 45 days before the arrival date in Ecuador; otherwise we will consider that booking can be cancelled. Such cancellation will involve expenditure in the cancellation section of this clause.

 

Yoga Eco Lodge will send by email the confirmation no later than three days before the arrival of guests.

 

Cancellations and Refunds

In the event of cancellation by the client of a program or services previously engaged shall be paid as a penalty the following amounts:

 

A. 30% of the total amount if the cancellation occurs between 90 and 45 days before arrival.

 

B. 75% between 45 and 31 days before arrival.

 

C. 100% 30 days prior to arrival, no-shows or late arrivals.

 

These amounts will be deducted from the deposit paid and the customer will pay the cancellation costs if there was any (like non-refundable tickets or hotel services which would involve prepayments and no possibility of refund) and management costs.

 

Regardless of these penalties, Yoga Eco Lodge may require payment of managing costs and cancellation fees applied by tourism accredited suppliers through invoices (non-refundable reservations or deposits, visas costs, etc.).

 

In the case of reimbursement costs for international transfer will be paid by the customer.

 

When the cancellation causes that the group falls below the minimum number of people required, Yoga Eco Lodge may charge the client, the proportional share for the group costs of the program.

 

Once the program has commenced the no use or enjoyment of certain services previously contracted as excursions, therapies, consultations, meals or hotel nights, etc. are not refundable.

 

In the event that a cancellation causes the annulment of the contracted services that were subject to a minimum number of participants, the user is entitled the reimbursement of the total price or advance payments without being able to claim any other amount for compensation. Transfer expenditure if any will be assumed by the customer.

 

There is no obligation to indemnify under the following circumstances:

 

1. When the cancellation is due to that the number of people registered for the program is lower than required, and so it is notified by mail to the user before the deadline to do so reflected in the contract.

 

2. When the program is canceled, except in cases of overbooking, if it is for act of God, meaning such circumstances are beyond the party concerned, and abnormal consequences  that would have been unavoidable, despite having acted with due diligence.

 

The Company as an intermediary

Yoga Eco Lodge only acts as an intermediary between the Client and the Suppliers, and accordingly on receipt by the Company of any request

for a booking(s) in a brochure or tailored quote, the Company shall transmit any such booking to the Suppliers concerned and endeavour to secure timeously all reservations and arrangements.

 

Yoga Eco Lodge does not accept liability to the Traveller for any actions, errors or omissions of the Suppliers and/or their agents, which may be prejudicial to the Client or result in loss in any way or form whatsoever, including injury, illness, harm, trauma, death and/or loss of or damages of whatsoever nature or kind and the Client indemnifies the Company accordingly.

 

Any right of recourse the Client may have, will be solely against the Suppliers.

 

Documentation

All visitors, without exception, must have their documentation in order, remaining under their own responsibility for any problems or inconveniences

that may arise. The cost for obtaining a passport or visa will be paid by the customer unless expressly agreed in the contract something different for

the visa. If any authority refuses to issue a visa for the client's personal issues, or if it is denied the entry into Indonesia by lacking any requirement,

Yoga Eco Lodge disclaims any responsibility and any costs arising that shall be assumed by the user.